This event gave residents the chance to connect directly with the Residential Utility Consumer Office (RUCO), the state agency that advocates for residential utility customers. RUCO hosted a presentation (with contributions from AZPIRG and Wildfire), followed by a Q&A focused on the possible rate increase coming to APS customers. They explained what the increase could mean for residents and how to engage with the Arizona Corporation Commission (ACC), the state body that decides all APS rate cases.
The goal was to also hear from residential customers about the potential impact of this case on their families and communities. Additionally, the presenting organizations, along with other local groups, had tables with information on:
- Utility bill assistance programs
- Rooftop solar resources
- Other energy and community support services
The event, held on November 20, 2025, took place from 6–8 p.m. at the Westside Multi-Generational Center (Senior Center Room), 715 W 5th St, Tempe, AZ 85281.