SMILE 

Strategic Management and Innovation Office Leader of Excellence

As part of SMIO’s employee engagement and communications strategy, our team has created “SMILE - Strategic Management and Innovation Leader of Excellence.”  In a monthly posting on The Bridge, SMILE celebrates leaders of excellence who utilize data to equitably deliver services and solve problems through:

• Strategy Planning & Execution
• Innovation & Leadership 
• Performance Achievement
• Data Utility
• Analytics & Evaluation
• Stakeholder Engagement 
• Process Improvement

Articles: 

April 2024 - Tempe Transportation and Sustainability Office - Receives LEED Gold Certification for Sustainability and Resilience Achievements PDF 

March 2024 - Tempe Communications and Marketing Office - Ensuring Resident Satisfaction with Availability of City Information PDF 

June 2023 - Tempe 311 - Continues to Receive Positive Satisfaction Ratings from Customers PDF

April 2023 - Tempe Wastewater BioIntel Program PDF