Tempe ADA Office - Coronavirus/COVID-19 Information
Note: The ADA Compliance Specialist will be telecommuting until further notice. Please contact by email as needed: Michele_Stokes@Tempe.gov.
Tempe understands that confirmed cases of COVID-19 (Coronavirus) is a serious concern. We are closely following reliable information to make appropriate, fact-based, timely decisions and recommendations. We know that many people with disabilities are at higher risk and that the disability community will be disproportionately affected by an outbreak. See Tempe information here: https://www.tempe.gov/government/communication-and-media-relations/coronavirus-covid19
Cancellations and Postponements: As part of the citywide effort to reduce the possibility of spreading this infection, Strategic Management & Diversity Office/ADA will be canceling the April 6, 2020 Mayor’s Commission on Disability Concerns meeting. All ADA or disability related training from this office has been canceled and will be rescheduled at a later date. We are postponing the Tempe Mayor’s Disability awards until further notice. We hope to reschedule the event in the near future. We apologize for any inconvenience. The health and safety of our community is our top priority.
Below is information that may be of interest for Disability Communities. These are from various organizations. Knowledge is power. There are many things you can do to protect yourselves and help slow the spread of the virus. These guidelines are especially important if you are in a high-risk group. Take care of yourself and others. https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html.
- Where do I find Coronavirus Tax Relief Information? IRS Coronavirus Information
- EEOC Issues Employer Guidance on Coronavirus and the ADA
- Partners in Preparedness website
- Administration for Community Living: https://acl.gov/COVID-19
Deaf/Hard of Hearing/DeafBlind
- Conference Call Captioning Services for the Hard of Hearing: Relay Conference Captioning (RCC), provided by the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH), is offering captioning services. If you are serving people with hearing loss for conference callings & virtual meetings, RCC is a good way to provide communication access. You do need to plan ahead because you have to register for the meeting/ event at least 48 hours ahead of time. For more information and to watch a short video, click here
- For further resources related to COVID - please see Arizona Commission for the Deaf and the Hard of Hearing's COVID-19 page at: https://www.acdhh.org/get-involved/covid-19-resources/
- How do I schedule ASL, CART or DeafBlind Interpreters? Scheduling ASL-CART-DeafBlind Services
- How can Deaf/Hard of Hearing/DeafBlind communicate with medical staff? Guide
- DeafBlind Resources from AZ Center for the Deaf and the Hard of Hearing
- Centers for Disease Control and Prevention- COVID-19 in ASL: https://www.youtube.com/watch?v=Q8bUdMEsiPQ
- National Association of the Deaf – Information on COVID-19 https://www.nad.org/2020/03/12/coronavirus/
- Independent Living Resource Center San Francisco: http://www.ILRCSF.org, http://www.ilrcsf.org/wp-content/uploads/2012/08/Hearing-Impaired.pdf
Neurodiversity and other abilities
- Special Education Services: How are they impacted by this outbreak? The Department of Education has issued guidelines on when and how students with disabilities will receive special education services during this time. https://www2.ed.gov/policy/speced/guid/idea/memosdcltrs/qa-covid-19-03-12-2020.pdf
- Plain Language information: Download this COVID-19 information booklet that uses plain language with pictures, created by the Green Mountain Self-Advocates organization. You can also view it on social media here.
Physical, Emotional and Mental Health Care
- Taking care of your emotional health: https://emergency.cdc.gov/coping/selfcare.asp
- Long Term or High Risk Health Issues. For Information, see: https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html
- Arizona Health Care Cost containment System information on COVID-19: https://azahcccs.gov/AHCCCS/AboutUs/covid19.html
- What should you do if you think you’re sick? If you are experiencing symptoms of COVID-19, and may have had contact with a person with COVID-19 or recently traveled to countries with apparent community spread, call your health care provider or local public health department first before seeking medical care so that appropriate precautions can be taken.
- Are you feeling anxious or lonely? You don't have to feel alone. Sometimes it helps to talk to someone. Call the CRN Warm Line at (602) 347-1100. If you live outside of Maricopa County, you can still call and staff can transfer you to your local center.
- Coping with Isolation and Quarantine: https://store.samhsa.gov/system/files/sma14-4894.pdf
- Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. For more information sees: https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html
For COVID-19 updates
- The Centers for Disease Control and Prevention has posted tips for communities at high risk for COVID-19 on the CDC website.
- For the latest in Arizona updates on the state's public health response to COVID-19, you can visit www.azdhs.gov/coronavirus
Check out our short video recap about important resources on our Facebook page here.
Requests for Accommodations
All you have to do is ask! Ask either the person in charge of the program that you want to access or contact us. Please allow as much time as possible for us to provide accommodations.
City of Tempe
Michele Stokes, ADA Compliance Specialist
31 East Fifth Street, 2nd Floor,
Tempe Arizona 85281
Relay Users: Call 711
ADA Complaints or Concerns
Please help us! Tell us where there are areas that are not accessible or accessibility concerns you may have. Please fill out this form or contact the Tempe’s ADA Compliance Specialist so we can address your concerns and complaints accurately and timely.
What's New in Tempe Access & Inclusion!
- Audible Talkers Toastmaster Video
- Council Chambers Renovation - Accessibility Features
- Advancing Abilities and Inclusion: Resources & Training
- The state's new Employment First website includes Tempe as the First Employment First City!
- Tempe Street Wayfinding Information
- Nation's first Toastmasters Club for Hard of Hearing launching in Tempe: News Article
- Accessible Pickleball courts: https://www.youtube.com/watch?v=m3K6-iivGPo
- ADA Checklist for existing facilities based on 2010 ADA Standards for Accessible Design, https://www.adachecklist.org/doc/fullchecklist/ada-checklist.pdf
- GRIC ADA Wayfinding Pilot Project - Evaluation Video
- Tempe's BEST Program Web page
- Arizona’s Community of Practice re Cultural and Linguistic Competence, https://addpc.az.gov/cultural-and-linguistic-competence
- Tempe's 28th ADA Anniversary Update Report
- U.S. Access Board Presentation - ADA Access and Inclusion
- ADA Transition Plan & Survey Results
- What is the Social Model of Disability? https://www.youtube.com/watch?v=0e24rfTZ2CQ
- The Disability Conversation | Ben Myers | TEDxOStateU https://www.youtube.com/watch?v=ccIAqPjwKcY
- The View from Here: My Path to Disability Advocacy /Liam Doyle) https://www.youtube.com/watch?v=-uS56z1O46U
Check out the new Access Tempe Web Map link and let us know what you think!
Click here for Parking Information
If you have an accessible parking plate or placard you can park at any street metered parking space for free (This does not apply to ASU properties or private lots).
Accessible Parking and Striping DetailWhen restriping a parking lot, a permit is required to ensure ADA compliance. Please contact Development Services for more information. https://www.tempe.gov/home/showdocument?id=11571
Assistive Listening Devices and Services are available:
Induction Looped rooms:
Contact city staff who manage these locations for more information:
- Tempe Public Library, Room A – Email email@example.com or see https://www.tempepubliclibrary.org/how-do-i/use-the-library/reserve-a-room
- Tempe Public Library TLC Class room – Email Aaron_Peterson@Tempe.gov (City department use only)
- Tempe History Museum, Community Room. Please call 480-350-5100 or Email: firstname.lastname@example.org for more information.
- Tempe City Council Chambers (Coming Soon!)
Portable FM Listening System
If a portable listening system is needed for a meeting or City of Tempe event, we have them available. 7-days’ notice is needed to ensure availability. Please contact Michele Stokes, ADA Compliance Specialist at Michele_Stokes@Tempe.gov or at 480-350-2704 for more information.
American Sign Language Interpreters / CART Services
If an ASL interpreter or CART services are needed for a meeting or City of Tempe event, please contact the meeting host or event contact person. We need 7-days’ notice to ensure availability. For additional information contact Michele Stokes, ADA Compliance Specialist at Michele_Stokes@Tempe.gov.
Departments: Please email Michele Stokes, ADA Compliance Specialist at Michele_Stokes@Tempe.gov, for questions.
DID YOU KNOW? (Click on the links below)
The Access Tempe Guide, sponsored in partnership with the Tempe Convention and Visitor's Bureau, details accessible lodging, dining, shopping, attractions and more. (Please check back soon as it is being updated).
- Tempe offers Adaptive Recreation classes.
- The Tempe Mayor's Commission on Disability Concerns (MCDC) meets monthly to facilitate accessibility in Tempe.