Municipal services, which include water, sewer, and solid waste, are billed monthly to residential and commercial customers. There's a lot of information on your utility bill. We've provided a sample residential utility bill below with details explaining each section. Click here for a printable version.
||Contact phone numbers and website information
||Account Number The utility account number.
||Billing Date The date the bill was released.
||Due Date The date your bill for current charges is due.
||Billing Messages The City will include topics of interest or importance in this space and contact information.
||Previous Balance and Payments Received The amount due and the amount paid from the previous service period.
||Balance Forward and Current Charges
This is the past due amount or credit towards your account (if last
bill was overpaid) and the amount charged for the current service
||Total Amount Due This number is the total amount of all services on this bill (water, wastewater and solid waste).
|Together Tempe Voluntary Donation (optional) Voluntary, tax-deductible donations distributed to local nonprofit organizations serving Tempeans in need. Click here for more information.
|Total with Voluntary Donation
This number is the total amount of all services on this bill (water,
wastewater, solid waste, and voluntary donation, if applicable).
||Service Address Line item on the utility statement that indicates the address at which service is provided.
||Water Meter Information
Meter Number - Your water meter number.
Current Meter Read - The most recent reading and date it was read.
Previous Meter Read - The last billable read and date it was read.
Usage in Hundreds of Gallons - The amount of water used during the current service period, measured in hundreds of gallons.
||Usage At-A-Glance A graphic representation of water usage shown for the past 13 months.
|Water Service Fees and Taxes
Monthly Service Charge - This charge is based on the meter size (5/8-inch or 3/4-inch for most residential customers). Click here for Water Service Fees
Consumption Charges - This is the charge for each unit of water. Click here for Water Consumption Fees
State Water Quality Assurance Fee - Arizona water quality tax was passed by the State of Arizona. It is based on the amount of water used during the period covered, it is a direct tax by the state to be paid to the state water quality assurance revolving fund for water quality improvement projects.
City Tax - Current city tax rate as approved by city council.
State Tax - Current state tax rate as approved by state legislature.
||Payment Stub The portion of
the bill you submit with your payment. If you are an automatic payment
customer it will automatically be
scheduled for electronic payment.
||Amount Paid Indicate the amount of the payment.
||Billing Address Line item indicating the address to which the monthly statement will be mailed.
Monthly Service Charge - This charge is based on meter size. Click here for Sewer Fees Wastewater Usage Amount - Based on water usage. Click here for Sewer Fees
||Solid Waste Fees
Weekly Collection Charge - This charge is based on collection frequency. Click here for Solid Waste Fees
Still have questions? Call us at (480) 350-8361 to speak directly with a Customer Services Representative.
To pay your bill online, click here Online Payments. We accept MasterCard, Visa, American Express and Discover.