Welcome to the City of Tempe's Customer Services Division. Services include utility billing for water, sewer and solid waste.
Customer Service Assistance 480-350-8361
Start, Stop or Transfer Service
To start, stop, or transfer service call Customer Services (480) 350-8361 (a minimum of 24 hours advanced notice to make changes to service is required).
If you have a question about trash
Pay Your Bill
If you have questions regarding your bill or would like to report a problem with your service, please email firstname.lastname@example.org or call (480) 350-8361 during regular business hours (7am to 5pm, Monday through Friday except holidays).
Location and Hours
Hours are from 7am to 5pm Monday through Friday except holidays.
Mailing Address for Payments:
Water leaks or main breaks should be reported to the Customer Support Line at 480-350-2837.
Together Tempe is a voluntary utility donation program that allows Tempe residents to help neighbors in need. Visit Together Tempe for more information.
Holidays Observed (offices are closed):
December 25, 2018
January 1, 2019
January 21, 2019
February 18, 2019
April 1, 2019
May 27, 2019
July 4, 2019
September 2, 2019
November 11, 2019
November 28-29, 2019
December 25, 2019
Assistance for the Deaf:
If you are Deaf or have a speech limitation, you can reach our TTY at (480) 350-8400.
Or contact is via 7-1-1.