IT Jobs | City of Tempe, AZ

Senior Systems Engineer

SENIOR SYSTEMS ENGINEER

This recruitment is open until the position is filled.

First review of applications will occur on January 9, 2026.

Pay Grade: 115

Annual Salary Range: $82,200 - $121,200

The City of Tempe offers a comprehensive benefits package including:

13 Paid Holidays and 1 Personal Day
Vacation Accrual starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service.
Sick Leave Accrual; 8 hours/month
Medical, Dental and Vision Benefits
Wellness Program Discount on health premiums
Medical Reimbursement Program; $61.16/month
Tuition Reimbursement; $6,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution
Position is eligible for up to 24 hours of floating holiday leave

To view the employee benefit summary, please visit:

Employee Benefit Summary

Department / Division:

Information Technology

Job Type:

Full-Time Regular

Schedule:

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Job Number:

RC# 902391

DESCRIPTION / ESSENTIAL FUNCTIONS

This position deploys, maintains, and administers server hardware, operating systems, and application software. Monitors system performance and capacity and tracks performance trends. Troubleshoots moderate issues, and works with external vendors, as necessary, on resolutions.

Duties include, but are not limited to the following

Manages and maintains enterprise VMware virtualization servers located on-premises; VMware on AWS S3 storage, infrastructure, architecture and related products including vCenter, vSAN, NSX, and Kubernetes. Manages, maintains, and monitors physical servers to support the city’s Enterprise environment.
Manages and maintains the Public Virtual environment using HiveIO Fabric clustering, Igel Universal Management Suite, and thin client firmware.
Performs server backups and restoration to support business continuity and disaster recovery.
Respond and resolve server hardware related issues.
Oversees server patch management and vulnerability remediation.
Provides Microsoft 365 Enterprise support for Teams, Exchange, SharePoint, One Drive and other Microsoft 365 applications.
Manages the Active Directory environment and associated services including Distributed File System (DFS), Dynamic Host Configuration Protocol Server (DHCP servers), Domain Name Servers (DNS), file sharing, network printing servers and Papercut, Lightweight Directory Access Protocol Servers (LDAP), and Okta. Oversees group policy management and enterprise file storage using NFS, and SMB.
Collaborates with other infrastructure and operations teams including network engineering. Provides ITIL level 3 support for IT Service Desk incident managers and service practitioners. Supports and interacts with IT Security, Application Development, and Project Management and Solutions Architect teams.
This is a Criminal Justice Information Services (CJIS) regulated position and requires the ability to meet and maintain compliance with the Security Policy.
May perform responsibilities of a similar nature and level as assigned.

REQUIREMENTS

Experience:

Three (3) years of experience in maintaining software solutions, or related experience.

Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant’s full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

Equivalent to a bachelor's degree in computer technology, engineering or related field.

The term “equivalent” means that directly related work experience exceeding the required work experience will substitute in equal one-year increments for college-level education (2 additional years for an associate degree and 4 additional years for a bachelor’s degree).

Professional Licensure and/or Certifications:

Valid driver’s license
Administrator Level Certification
VMware Certified Professional – Data Center Virtualization, Microsoft Server is preferred.

Additional:

Applicants considered for this job classification must pass the following:

Police background investigation

For a complete list of City of Tempe job descriptions go to:

Job Descriptions | City of Tempe, AZ

This position is FLSA Exempt which means employees are not eligible for overtime compensation and/or compensatory time.

Employees in this position are represented by the United Arizona Employee Association (UAEA)

EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.

IT Supervisor - Project Management Office

IT SUPERVISOR – PROJECT MANAGEMENT OFFICE (PMO)

This recruitment is open until the position is filled.

First review of applications will occur on December 4, 2025.

Pay Grade: 117

Annual Salary Range: $97,700 - $144,100

In addition to the base salary, this position is eligible to receive an additional component of pay that ensures a 7.5% separation from your highest paid subordinate. This component of pay is separate from the base salary and will adjust to maintain the 7.5% separation, provided the sum of the base pay and the component of pay do not exceed the maximum of the job classification’s pay grade. Note: the component of pay will increase if the highest paid subordinate receives a pay increase or decrease if that subordinate leaves the position.

The City of Tempe offers a comprehensive benefits package including:

13 Paid Holidays and 1 Personal Day
Vacation Accrual starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service.
Sick Leave Accrual; 8 hours/month
Medical, Dental and Vision Benefits
Wellness Program Discount on health premiums
Medical Reimbursement Program; $61.16/month
Tuition Reimbursement; $6,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution
Position is eligible for up to 40 hours of floating holiday leave

To view the employee benefit summary, please visit:

Employee Benefit Summary

Department / Division:

Information Technology / Business Insights & Solutions

Job Type:

Full-Time Regular

Schedule:

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Job Number:

RC# 902380

DESCRIPTION

This position supervises a group of employees within IT and supports work by establishing schedules, workflows, and monitoring work plans. Provides development of projects, organizational coordination and monitoring of IT and city projects. Participate in IT department planning and plan execution.

Duties include, but are not limited to the following:

Establishes schedules and workflows, and monitors outcomes of group work plans for assigned technical workgroup: cybersecurity, application management, networking, project management, etc.
Plans, prepares and administers workgroup budget plans, and manages purchases.
Coordinates efforts to hire, onboard, and train employees. Works with IT employees to build their skills and abilities, and to correct deficiencies. Implements performance management to improve performance and implement discipline procedures as needed.
Provides oversight and/or leads integrated teams for complex IT projects and initiatives. Provides high level technical guidance to align technology and processes to city and IT goals.
Proposes and implements strategic goals for the functional workgroup area assigned in alignment with city and departmental strategic plans.
Collaborates with vendors and stakeholders citywide to ensure the latest technology is understood and applied to each department according to their needs.
Directs resources to provide efficient end-user support and tracks service requests to ensure timely resolution. Administers and maintains an updated list of initiatives and projects for the supervised workgroups and manages workgroups assets.
Develops and integrates new workflows, processes and procedures to support continual improvement of existing operations.
This is a Criminal Justice Information Services (CJIS) regulated position and requires the ability to meet and maintain compliance with the Security Policy.
May perform responsibilities of a similar nature and level as assigned.

REQUIREMENTS

Experience:

Three (3) years of experience in project management, cybersecurity, networking, IT operations, systems administration, application management, or related experience

Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant’s full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

Equivalent to a bachelor's degree in Business, Technology, Public Administration or related field.

The term “equivalent” means that directly related work experience exceeding the required work experience will substitute in equal one-year increments for college-level education (2 additional years for an associate degree and 4 additional years for a bachelor’s degree).

Professional Licensure and/or Certifications:

Valid driver’s license.
Certification in functional workgroup related field is preferred

ADDITIONAL REQUIREMENTS

Applicants considered for this job classification must pass the following:

Criminal history review
Police background investigation

ESSENTIAL FUNCTIONS

For a complete list of City of Tempe job descriptions go to:

Job Descriptions | City of Tempe, AZ

This position is FLSA Exempt which means employees are not eligible for overtime compensation and/or compensatory time.

Employees in this position are represented by the Tempe Supervisors' Association (TSA)

EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.

IT Security Administrator

IT SECURITY ADMINISTRATOR

First review of applications will occur on November 28, 2025.

Pay Grade: 116

Annual Salary Range: $89,600 - $132,100

The City of Tempe offers a comprehensive benefits package including:

13 Paid Holidays and 1 Personal Day
Vacation Accrual starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service.
Sick Leave Accrual; 8 hours/month
Medical, Dental and Vision Benefits
Wellness Program Discount on health premiums
Medical Reimbursement Program; $61.16/month
Tuition Reimbursement; $6,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution
Position is eligible for up to 24 hours of floating holiday leave

To view the employee benefit summary, please visit:

Employee Benefit Summary

Department / Division:

IT / Security & Privacy Office

Job Type:

Full-Time Regular

Schedule:

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Job Number:

RC# 902374

DESCRIPTION

This position administers security servers, firewalls, intrusion detection appliances and other systems. Performs compliance activities to ensure the successful implementation of the city’s security program. Facilitates the conducting of technology audits; reviews all audit reports and responses to ensure timeliness and effectiveness of corrective actions. Assists in the development and management of the city’s information security program, including policies, standards, guidelines, baselines, and procedures.

Duties include, but are not limited to the following

Provides project support and consulting for city-wide IT initiatives and projects. Reviews project Requests for Proposals (RFQs), coordinates procurement, and advises and reviews applications architectures.
Oversees: email security operations including phishing/SPAM remediation, DMARC, endpoint detection and response, investigations and forensics, and SIEM and log management. Responds to incidents and investigates security breaches.
Manages firewall policy implementation, troubleshooting, and maintenance.
Oversees and supports identity access management. Provides Identity and Access Management system support, third party vendor account management, third-party connection agreement support, and social media access assignments.
Monitors vulnerability to security threats and oversees threat intelligence, governance, risk, and compliance. Assists with performing assessments and audits.
Supports security awareness efforts through ongoing employee training and new employee orientation.
This is a Criminal Justice Information Services (CJIS) regulated position and requires the ability to meet and maintain compliance with the Security Policy.
May perform responsibilities of a similar nature and level as assigned

REQUIREMENTS

Experience:

Three (3) years of experience in computer network, IT systems security, or related experience.

Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant’s full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

Bachelor's degree in Business, Computer Information Systems, Administration, Public Administration, or related field.

Professional Licensure and/or Certifications:

Any Information Security, Information Privacy or Information Audit Certifications. is preferred.

ADDITIONAL REQUIREMENTS

Applicants considered for this job classification must pass the following:

Police background investigation

ESSENTIAL FUNCTIONS

For a complete list of City of Tempe job descriptions go to:

Job Descriptions | City of Tempe, AZ

This position is FLSA Exempt which means employees are not eligible for overtime compensation and/or compensatory time.

Employees in this position are represented by the United Arizona Employee Association (UAEA)

EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.

IT Support Analyst, Senior

IT SUPPORT ANALYST, SENIOR+

This recruitment is open until the position is filled.

First review of applications will occur on December 1, 2025.

Pay Grade: 111

Annual Salary Range: $62,700 - $92,500

The City of Tempe offers a comprehensive benefits package including:

13 Paid Holidays and 1 Personal Day
Vacation Accrual starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service.
Sick Leave Accrual; 8 hours/month
Medical, Dental and Vision Benefits
Wellness Program Discount on health premiums
Medical Reimbursement Program; $61.16/month
Tuition Reimbursement; $6,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution
Position is eligible for up to 24 hours of floating holiday leave

To view the employee benefit summary, please visit:

Employee Benefit Summary

Department / Division:

Information Technology / Support Services

Job Type:

Full-Time Regular

Schedule:

Monday – Friday, 7:00 a.m. – 4:00 p.m.

Job Number:

RC# 902378

DESCRIPTION

This position provides technical support by assessing, troubleshooting, and following established guidelines to solve IT hardware, software and networking issues. Responds to requests for assistance via calls as well as remote or onsite assistance.

Duties include, but are not limited to the following

Provides initial IT assistance to all city departments, both remotely and in-person. Answers end-user phone calls, processes incidents and service requests placed to Support Services.
Installs software and hardware and troubleshoots IT issues on-site or using remote network technology tools.
Assists city departments with relocation, installation, and new equipment set up.
Configures end-user computing devices, network printers, mobile devices, VPN connectivity, workstation IP addresses, system settings, and imaging operating system software for the city's workstation computers and mobile devices.
Refreshes out of warranty equipment on a rolling replacement cycle for all city departments. Processes equipment for vendor pickup, and updates asset database records.
Assists the IT warehouse service center with imaging, warranty repairs, and general warehouse duties.
Maintains IT documentation and knowledge base articles for common support resolutions.
Obtains price quotes and provides software and computer equipment for city clients. Assists with maintaining accurate inventory records for hardware and software licensing. Coordinates receiving, delivery, and warehousing of computer equipment.
Maintains stock levels of commonly used IT equipment based upon the department’s inventory standards.
This is a Criminal Justice Information Services (CJIS) regulated position and requires the ability to meet and maintain compliance with the Security Policy.
May perform responsibilities of a similar nature and level as assigned.

REQUIREMENTS

Experience:

Three (3) years of experience in service desk support, or related experience.

Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant’s full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

Equivalent to an associate or vocational/technical school degree in Computer Information Systems, Business Management or related field.

The term “equivalent” means that directly related work experience exceeding the required work experience will substitute in equal one-year increments for college-level education (2 additional years for an associate degree and 4 additional years for a bachelor’s degree).

Professional Licensure and/or Certifications:

Valid driver’s license.
Certification from CompTIA, Microsoft, or Google.

ADDITIONAL REQUIREMENTS

Applicants considered for this job classification must pass the following:

Criminal history review
Police background investigation

ESSENTIAL FUNCTIONS

For a complete list of City of Tempe job descriptions go to:

Job Descriptions | City of Tempe, AZ

This position is FLSA Exempt which means employees are not eligible for overtime compensation and/or compensatory time.

Employees in this position are represented by the United Arizona Employee Association (UAEA)

EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.

Working for Tempe Information Technology

More IT Job Information