Lockbox and Vial of Life

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Secure Lockbox Program

The Lockbox Program, sponsored by the SouthEast Valley Regional Association of Realtors in partnership with CARE7/Tempe Human Services Department and the Fire Medical Rescue Department. The Lockbox Program is primarily for seniors who live alone, have a physical disability or a medical condition. This program is free to qualifying residents.

A lockbox allows fire and emergency personnel access into your home if an emergency situation calls for it rather than using forced entry.

Lockbox combinations are confidential. Residents are asked to place a house key in the lockbox so that emergency personnel can easily access the home.

Your personal information and access instructions are linked to your lockbox and stored in the fire department's database. This allows for storage of confidential information and creates a systematic emergency response.

The Vial of Life Program
In an emergency situation, immediate access to medical information can literally save a life. You can assist first responders by giving them information they need.

You fill out a personal information form which includes patient medical and health information. Then the completed form is placed in a vial which is stored on the top shelf inside the refrigerator. A magnet placed on the refrigerator door indicates a vial is inside. First responders then can retrieve the vial to have access to your important information.

The vials are provided by Tempe St. Lukes Hospital and the Tempe Fire Medical Rescue Department as a free service to qualifying residents.

Contact CARE7 for information about the program. Call (480) 350-8004 or email care7@tempe.gov