480-350-4311 Tempe customer service
We are so glad you found our resource page and hope you find the information below useful.
We want to be a source of information and support to you, and we want to see you back at our programs when the time is right.
The information we’ve gathered on this page is focused on the needs of older adults. We want to help direct you to credible information and helpful resources.
Please check back to this page, we will update it with more information for you. Please take care.
24-hour Senior Helpline
The helpline is operated by the Area Agency on Aging
Arizona services and referrals
Call: 211 or 877-211-8661
Arizona 211 assists you in finding food, paying house bills, accessing free childcare, or other essential services.
City of Tempe services
Call: 311 or 480-350-4311
You can connect to Tempe 311, the city’s customer service representatives, if you have a question about facilities, programs or services.
Eldercare Locator - The U.S. Administration on Aging connecting you to services for older adults and their families. Call: 1-800-677-1116 Visit: eldercare.acl.gov
Arizona Relay Service
The Arizona Relay Service allows persons with hearing or speech disabilities to place and receive telephone calls.
Emergency medical or police response
If you have an emergency, call 911 if you need public safety or first responders. People who are experiencing symptoms of coronavirus or COVID-19, please first call your doctor or the Maricopa County Health Department.
Maricopa County Health Department
Coronavirus Hotline: 844-542-8201
Connects various populations including old adults to services.
Older Adult Serving Agencies
Dementia Friendly Tempe
The programs are suspended during the outbreak but please visit our page for information and ways to stay connected.
TCAA – Tempe Community Action Agency
The agency is continuing to operate to help ensure the basic and emergency needs of our most vulnerable neighbors.
Regional and State
AARP Arizona has a new website AARP Community Connections that offers steps to find help – or give it – during the coronavirus pandemic.
Area Agency on Aging
Call: 888-783-7500 toll free
Hard of hearing and deaf, TEXT: (520) 775-1899 SMS (Short Message Service).
The agency advocates, plan, coordinate, develop and deliver services for adults aged 60+, adults aged 18+ with HIV/AIDS, adults aged 18+ with disabilities and long-term care needs, and family caregivers.
Banner Alzheimer’s Institute
The institute offers a range of education, information and support for people living with memory loss and their care partners.
Medicare | Visit: Medicare.gov/medicare-coronavirus
Medicare has information the coronavirus and medical coverage.
Senior Medicare Patrol | Visit: smpresource.org
SMP provides information to protect from Medicare fraud about the coronavirus disease COVID-19.
Alzheimer’s Association Desert SW – to find a support group that is free of charge and open to the public.
Oakwood Creative Care – free activities online every day
Exercises 10 a.m.
Daily engagement. 1 p.m.
Tea Talk 4 p.m.
Protecting and Caring for Loved Ones
Watch an AARP Weekly Tele-Town Hall topic
Learn about coronavirus disease 19 COVID-scams
How to Video Call on FaceTime
AARP created a video to show you how to use FaceTime. View video here.
Oakwood Creative Care - morning affirmation
7 Ways to Cope with Anxiety During the Coronavirus Outbreak
AARP says uncertainty and fear are major triggers. Here's how to cope
Working with Anxiety
Hospice of the Valley leads you through a 3-minute video exercise