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City Manager's Office Mission Statement:

“The City Manager’s Office provides the overarching organizational support necessary to implement Council-approved programs and policies. As stewards of the public trust, we manage the day-to-day operations of the city to ensure fiscal responsibility, create a dynamic leaderful organization, and proactively serve the needs of our residents, community stakeholders and region."

About City Manager, Andrew Ching

Email Andrew Ching

Email Erin Fillmore, Sr. Management Assistant to the City Manager's Office


About Chief Financial Officer, Ken Jones

About Chief Operating Officer, Steven Methvin


Tempe’s commitment to data-driven, strategic decision-making

Tempe has committed to using data to help guide the city’s decision-making process. We use data to help save lives – from our Vision Zero initiative to eliminate traffic fatalities, to our fight to end the opioid abuse epidemic. We use data to increase our public transparency – from our budget process to our open books portal. We use data to improve the quality of life for our residents – from the quality of pavement on our streets to our ADA transition plan. Being a data driven city allows us to better deliver critical services that improves the lives of all of our residents.

Using the Vision Zero initiative as an example, we can delve more deeply into the city’s use of data to address important issues.  The City of Tempe constantly gathers traffic crash data related to: 1) fatal; and, 2) incapacitating injury crashes.  Working with the multi-national Vision Zero Network, the city’s Transportation staff members develop strategies to address the causes of these incidents and reduce both categories to zero.  Annually, strategies are perfected and included in the budget-development process to specifically target positive movement toward this performance measure, using 2016 data as a baseline.  Policy decisions that may or may not require increased allocations of assets are then implemented and their effects measured (as directly as possible) in the analysis of subsequent crash data.  For example, before the end of fiscal year 2019-20, city staff will propose the reduction of speed limits in targeted areas throughout the city as one way to reduce the severity of crashes in those areas.  The city’s data and performance measures are posted to a public dashboard so taxpayers can observe and comment on the data, policy decisions and results of the city’s efforts.