Welcome to the Tempe Police Department Alarm Unit.
Mission Statement: To reduce false alarm calls through education and accountability so officers can more effectively serve and protect citizens.
Pursuant to City of Tempe Alarm Ordinance Section 22-76 all alarm users must obtain an alarm permit from the Tempe Police Department. If you need an Alarm User Permit Registration Form or if you have any questions about the City of Tempe Alarm Ordinance, please contact the Tempe Police Department Alarm Unit at 480-350-8778. You can also email us directly at Alarm_program@tempe.gov. Please provide your permit number in the subject line of your email.
Do you have questions regarding your alarm registration and account? Please visit our FAQ page!
The Alarm Unit will be closed on the following dates:
- January 1, 2018 in observance of New Year's Day
- January 15, 2018 in observance of Martin Luther King Day
- February 19, 2018 in observance of President's Day
- March 30, 2018 in observance of Cesar Chavez Day
- May 28, 2018 in observance of Memorial Day
- July 4, 2018 in observance of Independence Day
- August 22-24, 2018 for the annual Arizona Alarm Association Conference
- September 3, 2018 in observance of Labor Day
- November 12, 2018 in observance of Veteran's Day
- November 22-23, 2018 in observance of Thanksgiving Day
- December 25, 2018 in observance of Christmas Day
No phone calls or email messages will be returned on these dates.
False alarm means the giving, signaling or transmission to the city, by telephone, word or otherwise, that an emergency, unauthorized entry, unlawful act, fire or other emergency exists when such fire, entry, act or emergency does not in fact exist.
An alarm user who receives a notice of false alarm activation(s) and believes that notice of false alarm activation(s) was improperly assessed may appeal the assessment(s) in writing within 15 days of receiving a notice of false alarm activation to the Tempe Police Department Alarm Unit. Please complete and submit a False Alarm Appeal Form along with the required documentation.
Whether it be a residential or commercial alarm system, we want you to be properly trained and educated on how to use your alarm system to its fullest potential. Your alarm system, if installed and managed properly can be used as another layer of defense in protecting your family, home, business and personal property from would be criminals.
The Tempe Police Department Alarm Unit will be hosting our False Alarm Awareness Class on the following date(s):
- 2018 schedule to be determined
Attendees will receive a $50.00 waiver to apply towards a false alarm fine assessment. The waiver will expire one year from the date of the class and only one waiver will be given per residence or business per year. Space is limited so sign up today! Please call 480-350-8778 to RSVP for the class and for more information.
Manage your Alarm Permit online!
Did you know you can complete your annual renewal, make payments and update your permit online? If you are a current registered alarm user, click here to sign in to your permit account online.
Please note: If you have an alarm user permit number but have not yet accessed your account online please contact the Alarm Unit via email for instructions accessing your account online.
The Alarm Unit is not set up to accept payment over the phone.