Customer Services

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Welcome to the City of Tempe's Customer Services Division.  Services include utility billing for water, sewer and solid waste.

Customer Service Assistance 480-350-8361

Start, Stop or Transfer Service

To start, stop, or transfer service call Customer Services  (480) 350-8361 (a minimum of 24 hours advanced notice to make changes to service is required). 

Click here for more information.

If you have a question about trash 
pickup, call the Field Services Division at 480-350-8265 or click here for additional Recycling, Trash, & Bulk Pickup information.

Pay Your Bill

PayUltilityBill

If you have questions regarding your bill or would like to report a problem with your service, please email customerservices@tempe.gov or call (480) 350-8361 during regular business hours (7am to 5pm, Monday through Friday except holidays). 

Additional Payment Options and Drop Box Locations

Location and Hours

Our office is located at 20 E. Sixth Street, First Floor, on the northeast corner of Mill Avenue and Sixth Street, just west of City Hall (map).

Hours are from 7am to 5pm Monday through Friday except holidays.

Mailing Address for Payments:
     City of Tempe- Customer Service
     PO Box 90050
     Prescott, AZ 86304-9050

 

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Water leaks or main breaks should be reported to the Customer Support Line at 480-350-2837.

Together Tempe is a voluntary utility donation program that allows Tempe residents to help neighbors in need.  Visit Together Tempe for more information.

2018 Holidays
      January 1, 15
      February 19
      March 30
      May 28
      July 4
      September 3
      November 12, 22, 23
      December 25

Assistance for the Hearing Impaired
If you are hearing or speech-impaired, you can reach our TDD by dialing (480) 350-8400.

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