Proposed Bus and Orbit Changes

Tempe in Motion recently gathered feedback from passengers and residents on proposed arterial bus route and Orbit service changes that may occur January 25, 2010. These proposed changes are due in large part to the slowing economy. The Tempe transit system is funded primarily by a half cent sales tax. Sales tax revenues have dramatically decreased causing Tempe to reevaluate the transit system to make it more efficient in order to reduce costs. 

Decision making process for service changes include:

• Impacts to major goals: public access, system efficiency, route and mode integration, operating performance, consistency of services
• Consideration of individual comments
• Integration of route with entire transit system
• Financial impact
• Ridership impact
• Approval of Citizen Advisory Transportation Commission on Nov. 17@ 7:30 a.m. in the Don Cassano Community Room located at 200 E. Fifth Street, Tempe, AZ 85281
• Approval of Council Transportation Committee on Nov. 24 @ 3 p.m. in the third floor conference room located at 31 E. Fifth Street, Tempe AZ 85281
• Approval of Tempe City Council on Dec.10 @ 6 p.m. in the City Hall Council Chambers located at 31 E. Fifth Street, Tempe, AZ 85281
• View FINAL staff proposal - 11/24/09
• Any modifications to the transit system would occur on Jan. 25, 2010.

View the presentation from the September public meetings.

View the presentation from the October/November public meetings

View Ridership data.

View proposed route changes as forwarded to the Transportation Commission, Council Committee and City Council (pdf maps):

• Route 30 - University

• Route 56 - Priest

• Route 62 - Hardy

• Route 65 - Mill/Kyrene

• Route 66 - Mill/68th Street

• Route 76 - Miller:  Route would be eliminated in Tempe. (Scottsdale Community College would be accessible by taking either route 72 - Rural/Scottsdale or 81- Hayden/McClintock and transferring to route 50 - Camelback.)

• Route 77 - Baseline: Weekday frequency would be every 30 minutes in Tempe. 15 minute rush hour weekday service would be eliminated. Weekend hours and frequency would not be affected. No route changes are proposed.

• Route 81 - McClintock

• Route 92 - 48th Street/Guadalupe

• Route 108 - Elliot

• Orbit Mercury

• Orbit Venus: Hours of operation would Monday through Friday from 6 a.m. to 10 p.m. every 15 minutes, Saturday from 8 a.m. to 10 p.m. every 15 minutes and Sunday from 8 a.m. to 7 p.m. every 30 minutes. No route changes are proposed.

• Orbit Earth

• Orbit Mars

• Orbit Jupiter

Comments: Comments for "Round 1" proposed changes were taken Sept. 9 through Sept. 30, 2009.  "Round 2" Comments were taken Oct. 27 through Nov. 8, 2009. 

Read all "Round 1" comments.

Read all "Round 2" comments.

Petition from East Rio Neighborhood Association

Petition from Cyprus Southwest Neighborhood Association

Comments received after the public comment period ended Nov. 8

Know your rights under Title VI

The city of Tempe, under Title VI of the Civil Rights Act of 1964 and related statutes, must ensure that no person in the city of Tempe shall, on the grounds of race, color, national origin, sex, disability and age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any federally funded program or activity it administers.   

Customer Rights and Grievances

Passengers using federally funded public transit should have equal access, seating and treatment. Complaints for non-compliance with Title VI and related statutes may be lodged with Valley Metro customer service at 602-253-5000 (TTY 602-261-8208). Complaints that customer service receives are documented and assigned to the appropriate transit staff for investigation in accordance with federal standards.  After processing the complaint, customer service will respond to the complainant and, if warranted by the investigation, take appropriate action.  The city of Phoenix Public Transit Department is responsible for monitoring this process and completed reports.

Conozca sus derechos bajo el Título VI

La ciudad de Tempe bajo los derechos civiles del título VI del acta de 1964 y relacionado con los estatuas. Asegura que ninguna persona puede ser excluida de participar, o negar los derechos, o beneficios por razón de raza, color, origen nacional, sexo, o discapacidad. O ser discriminado bajo cual quier programa o actividad, financiado y administrado con fondos federales. 

Derechos del Cliente y Reclamaciones 

Los pasajeros que utilicen transportación pública financiado con fondos federales, tienen derecho a ser tratados con igualdad de acceso a asientos. Quejas por el incumplimiento a estos derechos bajo estatus y titulo VI deben ser presentados a Valley Metro. Servicio al cliente.. 602-253-5000 (TTY 602-261-8208). Estas quejas serán propiamente documentadas y asignadas al personal de tránsito para una investigación de conformidad bajo las leyes federales. Después de proceso de investigación el departamento de servicios al consumidor responderá a su queja, y si es requerido tomar la acción apropiada. El departamento de transporte público de la ciudad de Phoenix se hace responsable de supervisar y procesar estos informes.