Kiwanis Tennis Center
Player Satisfaction Survey

We invite your opinions and attitudes regarding your experiences at Kiwanis Tennis Center in an effort to improve our programs and services.  This questionnaire will take approximately 5 minutes to complete, and your responses will remain confidential.

 

1.  Tell us your Program Participation:   (Please select all areas that apply)  
 

  Adult Drop In  Adult Challenge Court  Adult Lessons

 Adult Leagues  Adult Mix & Match  Junior Lessons 

 Junior Leagues   Reserve Court Time & Make own Game

 Junior Drop In  ATA, USTA or Play Tennis Leagues

2. How often do you use Kiwanis Tennis Center:

  Once a week  A few times per week    

 Once a month  A few times per month    

 Once a year   A few times per year

3. How many times per month do you visit our website:

  Never   1-3 times per month    

 4-6 times per month  More than 7 times per month    

4. Are you a member of any of the following Social Networks:

  Facebook  Twitter    

 YouTube  My Space    

 Yelp   None

 


RATE OUR TENNIS FACILITIES:

(1 being very poor, 5 being excellent)

 
    1         2       3        4         5         N/A

          Comments
Tennis Court Surface

Tennis Court Lighting
Cleanliness of Facilities
Location of Facilities
Access to/from Facilities
Tennis Restrooms

 

 


RATE OUR STAFF:

(1 being very poor, 5 being excellent)

 
    1        2        3        4         5         N/A

          Comments
Staff Friendly & Polite

Staff Knowledgeable
Staff Efficiency
Staff Professionalism
Staff Appearance/Attire

 

 


RATE OUR PROGRAMS:

  (1 being very poor, 5 being excellent)

 
             1      2      3     4      5         N/A

         Comments
Variety of programs offered

Quality of programs held
Handling of court Reservations
Value of Programs

 

 

 

Was there anything that we could have done to make your visit more enjoyable?


 

What one improvement in current or future service and/or facilities would you like to see at
the Kiwanis Tennis Center?

 


 

Would you recommend Kiwanis Tennis Center to others?

 


 How did you hear about the Kiwanis Tennis Center?

Would you like to be contacted directly?  Yes  No

If yes, please provide your name, email address, and/or phone number below:

Name: E-Mail: Phone:
 


Thank you for your time in completing this Player Satisfaction Survey!