Tempe's "Help to Others" Voluntary Utility Bill Program

Tempe’s Help to Others (H2O) voluntary utility donation
program makes it easier for Tempe residents to help neighbors
in need.  A partnership between the City of Tempe and
Tempe Community Council makes it easy for Tempe
water customers to donate a dollar or more per month to those
in need.

Simply add your donation to the Voluntary Donation line on your monthly water bill. 

If you would like to pre-determine an additional dollar amount to donate or are a "Surepay" customer and would like to contribute to this fund, please call the Water Utilities Department at 480-350-8361 or contact the City of Tempe Customer Service Department, 20 E. Sixth Street, Tempe, AZ 85281.  

The community deserves the credit for making this program a success, and we recognize and thank all the citizens who have donated to the H2O program.  100% of all donations are put back into the community to help individuals and families with food, clothing, shelter, counseling services, after-school programs, and a variety of other services to help people lead happy, healthy, and productive lives.

The following are frequently asked questions about the program:

Q: How can I participate in "Help to Others?"
A: A voluntary donation of $1.00 has been added to Tempe’s monthly utility bills. Simply pay the "Total + Voluntary Donation" on your bill.  Customers also have the option of donating more that $1, in even increments to an amount of their choosing.

Q: What if I do not want to participate in "Help to Others?"
A: Customers who do not wish to add the $1 voluntary donation should pay the sum on their bills titled "Utility Amount Due."

Q: Who decides how donations are spent?
A: Tempe Community Council, serving as the City’s Human Services Department, works with a volunteer citizen committee to review all applications and make recommendations to the Tempe City Council for approval. 

Q: Will any of the money be used to pay for "Help to Others" administrative costs?
A: No. All donated funds will go directly to nonprofit agencies who help Tempe residents in need.

Q: Can individuals apply for assistance through "Help to Others?"
A: No. Only non-profit organizations that provide essential human services to Tempe citizens may apply.

Q: Are my donations tax deductible?
A: Yes. Contributors will receive a year-end total of their donations in the January utility statement that can serve as documentation for tax purposes.

Q: Do I have to sign-up or fill out a pledge card to donate to "Help to Others?"
A: No, just pay the "Total + Voluntary Donation" on your water bill or give directly online by clicking the "Make a Donation" button above.

Q: Doesn’t the City fund human service programs?
A: In 04/05 the City of Tempe provided General Revenue funding in the amount of $812,229 to community agencies, but the need for services is far greater than what the City can provide. This is why we need your help.   View the nonprofit agencies funded by the City of Tempe.

Q: What types of human service programs will "Help to Others" fund?
A: Your dollar a month donation will focus on essential human services for families, children, and the elderly. Services could include: prevention of homelessness, strengthening families, support for victims of abuse, and positive alternatives for youth.

Q: How can I obtain more information about "Help to Others?"
A: For more information on the water bill portion of the program, please call Tempe’s Customer Service Department at (480) 350-8361. For more information on human service programs funded by "Help to Others,"
call Tempe Community Council at (480) 858-2300.