Spyware

You visit your favorite music web site...and it's instantly reported back to a central server.  You then check the news on cnn.com...and it's instantly reported to a central server.  Then you check the soccer schedule on the tempe.gov site and, you guessed it, it's instantly reported back to a central server.  We are talking about a form of 'big brother' that is so simple and yet far more invasive than we could have ever imagined a few years ago.  And here's the good part.  You probably approved the process!!

Spyware is thought to be the fastest growing problem on the Internet...even nudging aside the spam and virus problems.  A recent study was conducted by Earthlink using one million of their customers to see how many had spyware running on their machines.  300,000 did!  And most of them had no clue they did.

Tempe had a problem with spyware at one time.  Someone found a really cool program that helped them remember passwords to sites and kept track of their favorite places to surf and a host of other 'free' features.  Of course they told their work mates about it and in a matter of a couple days it was running on dozens of machines.  The staff in charge of our network noticed a sharp increase in traffic going to the internet and after checking it out found that, as these people used the Internet, every single place they went was being reported back to a central server.  It almost doubled the traffic on our network.  So, you can imagine why Earthlink and every other ISP would like spyware to stop and has targeted it as a serious problem.

Spyware is not considered a virus.  When you found it and loaded it you probably agreed to that really long user agreement.  Who ever reads all that small print anyhow?  Well, you should have.  In it you agreed that in exchange for their 'free' service you gave them your 'okay' to send them your surfing destinations and basically your behavior on the web.  Some can even check what software you have loaded on your computer and report it back.

So, the big question is, what do they do with that information?

Some spyware will simply sort your behavior into topics.  For example, if you enjoy fishing and have visited a lot of fishing sites you might notice an increase in spam trying to sell you a new kind of fishing pole.  The spyware company sold your email address as a fishing enthusiast.

Other spyware programs will load ads into your computer and then pop them up.  The way you know you have one of these is when you get popup ads and your not even on line!  Some of these will wait for a good match.  For example, you go to target.com and a popup ad appears for pennys.com.  Or you go to acehardware.com and get a popup from sears.com.  This is target marketing.

As side note, don't be upset with the companies advertised in the popups.  Many pay agencies to do some of their marketing and those agencies then subcontract to others, etc. and somewhere along the line their ad ends up as a popup on your computer even though they would have never approved that form of advertising from the start.

So, how do I make sure I don't have spyware?

There are probably several programs that check for it out there.  One we've used at the City that seems to do well is Adaware by lavasoft.com.  Just use the word 'spyware' and do a Google search to find some products to select from.  We are not endorsing them in any way but giving you a place to start your research.  A program like this can be set to monitor any new programs that are installed on your computer.  It'll warn you but allow you to accept programs when you know what is being loaded, like that new game you just bought.  But, you might be surprised at how often things might be loaded on your computer that you are not aware of.  A good spyware detector can help you keep your machine clean.

For more information on spyware check these sites:

http://grc.com/optout.htm

http://www.spychecker.com/spyware.html

http://us.mcafee.com/

http://www.symantec.com