SUMMARY: Under general direction, performs administrative management work assisting the Director on a variety of departmental functions that include organizational and operational analysis, work planning, budgeting, human resources, purchasing, training, public relations and customer service.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:

· Directs and supervises departmental support staff engaged in performing administrative assignments;

· Participates in organizational and procedural analyses;

· Evaluates recommended organizational changes and reports on the merit of the recommendations;

· Coordinates preparation of department budget projections and developing cost estimates;

· Reviews progress of projects and work assignments with assigned personnel, assists them in organizing resources, and mentors, coaches, and evaluates their performance;

· Supervises the preparation of a variety of public and administrative reports;

· Writes financial and administrative reports, correspondence, and internal memorandums;

· Assists departmental staff in resolving administrative issues or responding to citizen complaints in accordance with established policies and regulations;

· Retrieves data and compiles reports from collected data;

· Keeps files of reports and written correspondence;

· Represents the Department at different events, meetings and activities in the community;

· Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS:

Knowledge of:

· public administration, human resources management, organizational analysis, research and project management practices and principles;

· conflict resolution and human relations techniques;

· supervisory methods and practices;

· department goals, objectives, policies and procedures.

Skill in:

· making decisions in accordance with rules, regulations, and ordinances governing the Department;

· analyzing, interpreting and reporting research findings;

· establishing and maintaining effective working relationships with City staff;

· prioritizing work projects and meeting deadlines;

· producing written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar;

· comprehending and making inferences from written material.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work is performed in an office environment. Vision is required to perform and monitor essential functions, and to complete data entry. Occasional standing, bending, and stooping are required.

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MINIMUM QUALIFICATIONS: A Bachelor's Degree in Business or Public Administration, and four (4) years' business administration experience, and one (1) year of supervisory experience; or any equivalent combination of experience, education, and training that provides the knowledge, skills, and abilities to perform this work. Must possess a valid Arizona Driver's License.

ADDITIONAL REQUIREMENT: An employee of this class is required to live inside the City limits with eighteen (18) months of appointment.