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To
foster a partnership with all City Departments that effectively leverages
the City’s investment in various
information technologies.
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To
optimize the productivity of the municipal office environment by empowering
each of our customers with cost-effective, state-of-the-art decision making
tools.
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To
promote a strong presence in every City department --- one which builds
lasting partnerships, trust, and mutual respect.
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To
provide outstanding service and continually exceed our customer’s
expectations in the analysis and development of technologically advanced
solutions.
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To
continue providing “best practice” customer support through the timely and
efficient remediation of all service calls.
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To
continually listen to and communicate with each and every one of our
customers --- both internal and external to the Department.
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To
maintain and support the City’s distributed IT environment and provide an
exceptional level of service. This includes the consistent availability of
shared resources, software and other information processing tools.
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To
ensure that our staff is well-trained and able to professionally and
effectively support each of our customers.
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To
make a significant contribution to the success of our City organization.
