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City Council Priorities
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The performance dashboard tracks strategic priorities, objectives and top goals in order to communicate to the community, decision-makers, employees and volunteers. Tracking and communicating organizational performance is critical to enhance public engagement, transparency, and collaboration.
The performance dashboard is currently
Under Construction.
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"The Operations Process" in Tempe (Final article in a 3-part series)
In the final installastion of a 3-part series, Tempe City Manager Charlie Meyer and Gretchen Maynard, Tempe Organizational Development Administrator, offer the third element, the "Operations Process", of Tempe's citywide Leadership Development Program. Read more
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"The Strategy Process" in Tempe (Part 2 of 3)
In their August 7 article: "The People Process", Tempe City Manager Charlie Meyer and Gretchen Maynard, Tempe Organizational Development Administrator, offered a comprehensive narrative of the "People Process," the first component of their three-pronged, citywide Leadership Development Program. In part two of this three-part series, Charlie and Gretchen explain "Strategy" as the second element in their pursuit to achieving high performance execution in getting the most important things done. Read more
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"The People Process" in Tempe (Part 1 of 3)
Shortly after accepting the position of Tempe City Manager, Charlie Meyer initiated a citywide organizational improvement program called LDP (Leadership Development Program). This initiative is comprised of three tightly integrated core processes involving people, strategy and operations.
In the April article: "How the City of Tempe is Aligning Top Priorities through People, Strategy and Operations," Tempe summarizes its pursuit of and progress in achieving the "wildly important" through the LDP initiative. Tempe City Manager Charlie Meyer and Gretchen Maynard, Tempe Organizational Development Administrator, provide a more in depth explanation of this program in this three-part series: The People Process
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How the City of Tempe, AZ is Aligning Top Priorities through People, Strategy and Operations
by Gretchen Maynard, OD Administrator,
Tempe Learning Center, Tempe, AZ
Recently Karen Thoreson, President/Chief Operating Officer for the Alliance for Innovation, posed this question to the City of Tempe: how far along is the staff in aligning the (City Council’s) priorities with the staff work and ultimate performance? Read Tempe's Response...
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Tempe’s future envisioned by elected leaders, fulfilled by city staff
Tempe City Council members have worked together to develop a new system for setting priorities that will allow city staff to focus on providing even better service for residents.
Starting with their October 2011 summit, Councilmembers have gathered in a series of open meetings to discuss, identify and prioritize their collective vision for the future of Tempe. The resulting 11 priorities include achieving long-term financial stability, enhancing neighborhoods and leveraging technology, among others. Those priorities have been grouped into three umbrella areas that will become the City Council’s new committee system.
The Council’s effort to identify its priorities complements a staff-driven initiative over the last two years to set and achieve specific goals to improve services across the city. The two efforts have joined together to provide a powerful new way for Tempe to identify and realize a community vision.
“What you have for the first time is complete alignment in thinking from the City Council all the way through city management to the line-level workers providing direct services,” said Mayor Hugh Hallman. “Ultimately, our residents and other community members will benefit from a more effective, efficient way of delivering all types of services, from recreation classes to street maintenance.”
Since priorities will change over time, depending on the feelings of future City Councils, the biggest value of the current effort is in the process it has established.
“It is most important that we now have developed a way to help City Councils articulate and organize their visions for Tempe,” said City Manager Charlie Meyer. “That will help city staff members to always be assured that their work lines up with what the Council, and thereby the community, really wants.” |
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