Tempe FAQ

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You can scroll through all of the most frequently asked questions below or you can use the drop-down menu below to select a targeted area that meets your needs.

Expand/Contract Questions and Answers

  • Where can I send questions or comments about the app?
  • What is “My Favorites”?
  • How do I add/update my contact information?
  • If my phone’s battery loses power, what happens to my service request?
  • Where does my service request go once I send it?
  • How can I check the status of my service request?
  • What does “Share with Public” mean on the service request page?
  • How do I include a photo?
  • Are photos required?
  • Do I have to provide my contact information to submit a service request?
  • What is the “Reporter”?
  • What can I report via the Smartphone app?
  • How do I specify or edit the problem location?
  • How do I turn on GPS location for my phone?
  • How do I navigate the app & enter data?
  • Will I be charged for using the Smartphone app?
  • How does a Property Management Company get licensed?
  • What is the Tax & License address?
  • How do I report graffiti?
  • What’s my zoning?
  • How do I request a street light?
  • FIT: How do I file a claim against the City?
  • FIT: Who do I call to turn on/off water service?
  • FIT: What are your hours?
  • What are the effects of bath salts?
  • Do I need to apply for a new tax license when I change locations within Tempe?
  • Does Tempe issue Business Licenses?
  • Do Property Managers Need to be Licensed?
  • Does the Fire, Medical, Rescue Department install or assist with car seats?
  • Are grills allowed to be used on apartment balconies?
  • How do I get a job with the Tempe Fire, Medical, Rescue Department?
  • How is the Tempe Fire, Medical, Rescue Department Organized?
  • Who should I call if I have bees in my yard or house?
  • What are the fuel dispensing and propane exchange permit fees?
  • Do you have staff that will come out and talk to neighborhood or community groups?
  • Where can I get a free blood pressure reading?
  • Does the Fire, Medical, Rescue Department have a disaster supply kit checklist?
  • How do I volunteer to help the Fire, Medical, Rescue Department?
  • How do I schedule a fire station tour?
  • What fireworks are legal in Tempe?
  • Where are the Tempe Fire stations located?
  • How do I submit new construction for inspection?
  • How do I have an existing building inspected?
  • Does Tempe have infant safe havens?
  • How do I get a tent or canopy permit?
  • How do I get help for hoarding?
  • How can I prevent burn injuries?
  • What is carbon monoxide and is it dangerous?
  • How can I get more information about CPR?
  • What type of smoke alarm do I need?
  • What type of water safety devices are available?
  • How can drowning be prevented?
  • What products have been recalled?
  • How often should a fire extinguisher be replaced/serviced?
  • How do I contact the Tempe Fire, Medical, Rescue Department?
  • How are fire calls dispatched?
  • Is the Tempe Fire, Medical, Rescue Department internationally accredited?
  • How do I report an emergency?
  • What devices are available to help people with disabilities escape a fire?
  • What is the Lockbox and Vial of Life Program?
  • How do I find out about a street closure or restriction?
  • How do I get a free youth transit pass?
  • How much does it cost to ride the bus and light rail?
  • Where can I buy a transit pass?
  • How do I report excessive dust in an alley?
  • How do I report a pothole or broken curb?
  • How I do report a problem with a bike path?
  • How do I report a problem at a bus stop?
  • How do I report a broken street light?
  • How do I report a broken traffic signal?
  • How do I apply to become a bus driver?
  • How do I make a bus/light rail service complaint?
  • How do I plan my bus or light rail trip?
  • When will my street be swept?
  • How do I get a permit to close a street for a neighborhood party?
  • How do I adopt a street?
  • How do I adopt a path?
  • How do I reserve the Don Cassano Community Room?
  • How do I get a residential street parking permit?
  • HR: What is your application & hiring process like?
  • HR: Will I be notified about the status of my application?
  • HR: How do I verify employment for a City employee?
  • HR: Where is Human Resources located?
  • HR: What are the salary ranges for City employees?
  • HR: How do I know what jobs are available with the City of Tempe?
  • HR: If I have questions about a posted job opportunity, who can I call?
  • CAO - Can a citizen receive legal advice from the City Attorney’s Office?
  • CAO - I have a legal question/problem, who can I speak to?
  • CAO - What are your hours of operation?
  • CAO - How do I meet with the City Attorney, Deputy City Attorney, Assistant City?
  • CAO - How do I schedule an appointment with a Prosecutor or Victims' Rights Specialist?
  • CAO - How can I obtain Victims' Rights forms?
  • CAO - How do I file a complaint on a business I believe is committing fraud?
  • CAO - How can I get assistance with a Landlord/Tenant issue?
  • CAO - How do I file a claim against the City?
  • CAO - I believe that I am the victim of a criminal offense. How do I report the offense?
  • CAO - I want to continue a court date. How do I do that?
  • CAO - Where do I locate the City of Tempe Code?
  • CAO - Where should I take complaints against a City department?
  • HR: How can I sign up to be notified when a new job opportunity is posted?
  • How do I complain about aircraft noise?
  • WUD-find information about Backflow?
  • WUD-How can I pay my water bill?
  • WUD-How do I drain my pool, and where can I drain it?
  • WUD-WaterQuality- How much fluoride is in Tempe's drinking water?
  • WUD-WaterQuality-What makes ice cubes cloudy?
  • WUD-WaterQuality-What is the hardness of the water?
  • WUD-WaterQuality-Pharmaceuticals in Tempe drinking water?
  • WUD-WaterQuality-What is the smell in the water?
  • WUD-WaterQuality- Hexavalent Chromium in drinking water?
  • WUD-WaterQuality- City recommended water treatment devices?
  • WUD-WaterQuality-What's in my water?
  • WUD-WaterQuality-What is the source of Tempe's tap water?
  • WUD-WaterQuality-What are the white spots?
  • Library - How do I find out more about Library study rooms?
  • Library - How do I return Library books, CD's and DVD's?
  • Library - How do I donate to the Library?
  • Library - How do I use a public computer at the Library?
  • Library - How do I get or replace a Library card?
  • Library - How do I renew Library books?
  • Library - How do I reset my Library card PIN?
  • Library - How do I suggest a Library purchase?
  • Library - How do I download Library eBooks, music & movies?
  • Library - How do I use wireless Internet at the Library?