Tempe FAQ

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You can scroll through all of the most frequently asked questions below or you can use the drop-down menu below to select a targeted area that meets your needs.

Expand/Contract Questions and Answers

  • Library - Does the library offer exam proctoring services?

  • Library - What happens if I lose or damage something I checked out?

  • Library - How do I donate to the library?

  • Library - How do I volunteer at the library?

  • Library - How do I reserve a meeting room for a group?

  • Library - Can I print/photocopy/fax/scan at the Library?

  • Library - How do I request an InterLibrary Loan?

  • Library - How do I place items on hold?

  • Library - How many items can I check out, and for how long?

  • Can I appeal a false alarm assessment?

  • Can I access my account online?

  • Do I have to register my car alarm?

  • Do I have to renew my alarm user permit?

  • How do I add/update my contact information?

  • How do I cancel my alarm user permit account?

  • How do I register my alarm system?

  • What will happen if I do not pay the alarm fines?

  • Where can I obtain a copy of the ordinance?

  • Where do I mail payments?

  • Who can I call if I have additional questions or comments?

  • What if my alarm is activated accidently?

  • What is the cost of the alarm registration?

  • Who is required to have an alarm permit/license?

  • Will I be charged for alarm activations that are not false?

  • Where can I send questions or comments about the app?

  • What is “My Favorites”?

  • How do I add/update my contact information?

  • If my phone’s battery loses power, what happens to my service request?

  • Where does my service request go once I send it?

  • How can I check the status of my service request?

  • What does “Share with Public” mean on the service request page?

  • How do I include a photo?

  • Are photos required?

  • Do I have to provide my contact information to submit a service request?

  • What is the “Reporter”?

  • What can I report via the Smartphone app?

  • How do I specify or edit the problem location?

  • How do I turn on GPS location for my phone?

  • How do I navigate the app & enter data?

  • Will I be charged for using the Smartphone app?

  • What is the Tax & License address?

  • How do I report graffiti?

  • How do I request a street light?

  • How do I file a claim against the City?

  • Who do I call to turn on/off/transfer water/sewer service?

  • Does Tempe issue Business Licenses?

  • Does the Fire Medical Rescue Department install or assist with car seats?

  • Are grills allowed to be used on apartment balconies?

  • How do I get a job with the Tempe Fire Medical Rescue Department?

  • Who should I call if I have bees in my yard or house?

  • Do you have staff that will come out and talk to neighborhood or community groups?

  • Where can I get a free blood pressure reading?

  • Does the Tempe Fire Medical Rescue Department have a disaster supply kit checklist?

  • How do I volunteer to help the Tempe Fire Medical Rescue Department?

  • How do I schedule a fire station tour?

  • Where are the Tempe Fire stations located?

  • How do I submit new construction for inspection?

  • How do I have an existing building inspected?

  • Does Tempe have infant safe havens?

  • How do I get a tent permit?

  • How do I get help for hoarding?

  • How can I prevent burn injuries?

  • What is carbon monoxide and is it dangerous?

  • How can I get more information about CPR?

  • What type of smoke alarm do I need?

  • What type of water safety devices are available?

  • How can drowning be prevented?

  • How often should a fire extinguisher be replaced/serviced?

  • How do I report an emergency?

  • What is the Lockbox and Vial of Life Program?

  • How do I find out about a street closure or restriction?

  • How do I get a free youth transit pass?

  • How much does it cost to ride the bus and light rail?

  • Where can I buy a transit pass?

  • How do I report excessive dust in an alley?

  • How do I report a pothole or broken curb?

  • How I do report a problem with a bike path?

  • How do I report a problem at a bus stop?

  • How do I report a broken street light?

  • How do I report a broken traffic signal?

  • How do I apply to become a bus driver?

  • How do I make a bus/light rail service complaint?

  • How do I plan my bus or light rail trip?

  • When will my street be swept?

  • How do I get a permit to close a street for a neighborhood party?

  • How do I adopt a street?

  • How do I adopt a path?

  • How do I reserve the Don Cassano Community Room?

  • How do I get a residential street parking permit?

  • HR: What is your application & hiring process like?

  • HR: Will I be notified about the status of my application?

  • HR: How do I verify employment for a City employee?

  • HR: Where is Human Resources located?

  • HR: What are the salary ranges for City employees?

  • HR: How do I know what jobs are available with the City of Tempe?

  • HR: If I have questions about a posted job opportunity, who can I call?

  • CAO - Can a citizen receive legal advice from the City Attorney’s Office?

  • CAO - I have a legal question/problem, who can I speak to?

  • CAO - What are your hours of operation?

  • CAO - How do I meet with the City Attorney, Deputy City Attorney, Assistant City?

  • CAO - How do I schedule an appointment with a Prosecutor or Victims' Rights Specialist?

  • CAO - How can I obtain Victims' Rights forms?

  • CAO - How do I file a complaint on a business I believe is committing fraud?

  • CAO - How can I get assistance with a Landlord/Tenant issue?

  • CAO - How do I file a claim against the City?

  • CAO - I believe that I am the victim of a criminal offense. How do I report the offense?

  • CAO - I want to continue a court date. How do I do that?

  • CAO - Where do I locate the City of Tempe Code?

  • CAO - Where should I take complaints against a City department?

  • HR: How can I sign up to be notified when a new job opportunity is posted?

  • How do I complain about aircraft noise?

  • WUD-find information about Backflow?

  • WUD-How can I pay my water bill?

  • WUD-How do I drain my pool, and where can I drain it?

  • WUD-WaterQuality- How much fluoride is in Tempe's drinking water?

  • WUD-WaterQuality-What makes ice cubes cloudy?

  • WUD-WaterQuality-What is the hardness of the water?

  • WUD-WaterQuality-Pharmaceuticals in Tempe drinking water?

  • WUD-WaterQuality-What is the smell in the water?

  • WUD-WaterQuality- Hexavalent Chromium in drinking water?

  • WUD-WaterQuality- City recommended water treatment devices?

  • WUD-WaterQuality-What's in my water?

  • WUD-WaterQuality-What is the source of Tempe's tap water?

  • WUD-WaterQuality-What are the white spots?

  • Library - How do I use a Library study room?

  • Library - How do I return Library books, CD's and DVD's?

  • Library - How do I use a public computer at the Library?

  • Library - How do I get or replace a Library card?

  • Library - How do I renew Library books?

  • Library - How do I reset my Library card PIN?

  • Library - How do I suggest a Library purchase?

  • Library - How do I check out eBooks and other digital materials??

  • Library - How do I use wireless Internet at the Library?