The purpose of Tempe’s Water Utilities Services Division is to promote a high quality of life by: providing clean, safe drinking water; safely collecting and treating wastewater; creating and maintaining a sustainable environment; maintaining competitive user rates; and providing superior customer service to our residents. The efforts of more than 150 talented water professionals, environmental experts and administrative staff help make that happen every day. Please check out the links below for information on common water topics.  

TURN ON/TURN OFF/TRANSFER SERVICE
Call Customer Service at 480-350-8361. Service cannot be requested online. Click here for hours, guidelines and general information.  

WATER BILLING QUESTIONS
Contact Customer Service at 480-350-8361.  

REPORT A WATER OUTAGE, LEAK OR MAIN BREAK
Emergencies, water leaks or main breaks: Customer Support Line at 480-350-2837, 24/7
Non-emergency service requests: Tempe 311,480-350-4311, Monday-Friday, 7 a.m. to 5 p.m.

HELPFUL LINKS AND MORE WATER INFORMATION

Water quality         Annual water reports       Water conservation
Home water audits    Stormwater          Water operations and treatment plants