911 & Dispatch


 Welcome to the Tempe Police Communications Center

For life threatening emergencies
or serious crimes in progress, CALL 9-1-1.

For non-emergency police service, call 480.350.8311.
We do not have the ability to handle requests for service via email at this time.

When calling 911 in an emergency:

  • Give the complete address of where you need help, including apartment numbers, letters, or building identifiers, and the city.
  • Give the 911 operator your name and phone number.
  • Tell the 911 operator what the problem is and why you need help.
  • Answer the operator's questions -- they must ask you certain questions to help the police or fire units responding to your emergency.
  • Remain calm and talk clearly, do not scream.

Other things to know when you call 911:

  • Know if the street you live on runs north and south or east and west.
  • Know what direction your home faces.
  • Know the nearest intersection.
  • Know how many houses your home is from the corner.
  • Know the streets directly around you.

Do not call 911 and:

  • Say, "This is not an emergency, but...". 
  • Ask for the Tempe Police Department's non-emergency number. The police non-emergency number is 480-350-8311.
  • Ask for another police department's non-emergency number. Call 411.
  • Hang up before speaking to the 911 operator. If you do, they will call you back and a squad car may be sent to your home.
  • Report that the power is out at your home, unless it is an emergency. Call your utility service provider.
  • Ask for a weather report. Check the Internet. If your power is out, get a battery-powered radio and stay tuned to a local radio station.