Welcome to the Tempe Police Department Alarm Unit.
Mission Statement: To reduce false alarm calls through education and accountability so officers can more effectively serve and protect citizens.
Our goal is to ensure that you receive the highest level of customer service regarding your alarm permit. Whether it be a residential or commercial alarm system, we want you to be properly trained and educated on how to use your alarm system to its fullest potential. Your alarm system, if installed and managed properly can be used as another layer of defense in protecting your family, home, business and personal property from would be criminals.
Pursuant to City of Tempe Alarm Ordinance Section 22-76 all alarm users must obtain an alarm permit from the Tempe Police Department. If you need an Alarm User Permit Registration Form or if you have any questions about the City of Tempe Alarm Ordinance, call the Tempe Police Department Alarm Unit at 480-350-8778. You can also email us directly at Alarm_program@tempe.gov. Please provide your permit number in the subject line of your email.
Do you have questions regarding your alarm registration and account? Please visit our FAQ page!
The Alarm Unit will be closed on the following dates:
- January 2, 2017 in observance of New Year's Day
- January 16, 2017 in observance of Martin Luther King Day
- February 20, 2017 in observance of President's Day
- March 31, 2016 in observance of Cesar Chavez Day
- May 29, 2017 in observance of Memorial Day
- July 4, 2017 in observance of Independence Day
- September 4, 2017 in observance of Labor Day
- November 10, 2017 in observance of Veteran's Day
- November 23-24, 2017 in observance of Thanksgiving Day
- December 25, 2017 in observance of Christmas Day
No phone calls or email messages will be returned on these dates.
False alarm means the giving, signaling or transmission to the city, by telephone, word or otherwise, that an emergency, unauthorized entry, unlawful act, fire or other emergency exists when such fire, entry, act or emergency does not in fact exist.
Alarm permit holders may appeal a false alarm assessment in writing within 15 days of receiving a notice of false alarm activation. Please complete a False Alarm Appeal Form.
The Tempe Police Department Alarm Unit will be hosting our False Alarm Awareness Class on the following date(s):
- Wednesday, November 1, 2017
Attendees will receive a $50.00 waiver to apply towards a false alarm fine assessment. The waiver will expire one year from the date of the class and only one waiver will be given per residence or business per year. Space is limited so sign up today! Please call 480-350-8778 to RSVP for the class and for more information.
Did you know you can renew and update your permit online? Did you know you can pay fines and/or fees online? Click the link above to log in to your alarm user permit account online!
Please note: If you have an alarm user permit number but have not yet accessed your account online please contact the Alarm Unit via email for instructions accessing your account online.
The Alarm Unit is not set up to accept payment over the phone.